This paper focuses on plotting a network of Twitter users, based on a particular hashtag, and detecting the communities in it, followed by detecting and locating the bots in these communities. In addition to this, sentiment analysis is conducted on normal users’ tweets as well as the bots in these communities. This paper also aims to identify the overall sentiment of the communities, and thus provide promising conclusions relating to bot behavior in the overall network.

In this research paper, we present a comparative study of the most popular machine learning classifiers used to solve the problem of churning customers in the telecommunications sector. In the first phase of our test, all models were implemented and tested using statistical evaluative measures on the popular telecom database. In the second phase, the performance improved by boosting was evaluated.

This research has used varied approaches for the detection of bots; a supervised machine learning approach which makes use of a unique feature called the bot score to determine the bot probability of a user. Secondly, using an unsupervised machine learning approach, users were divided into various clusters based on their activity. Furthermore, to assess the influence of users in hashtag manipulation, this research analyzed various categories of users in a hashtag and made promising conclusions.